Syllabus and Course Outline
rev 5/22

20 - 30 Hours
This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning activities as well as exercises and thought-provoking case studies to aid in applying the principles presented.
Upon successful completion of this course, you will be able to:
  • List the types of businesses available in the travel industry as well as career opportunities and skills needed
  • Understand the many facets of air travel, including air travel codes, itineraries, air fares, airline tickets and airport/airline protocol
  • Discuss the policies and procedures of car rental
  • Identify the multiple factors influencing the hotel industry
  • Explain the benefits of and the differences among Amtrak, VIA Rail, Britrail and Eurail
  • Consider that there are tours offered for almost every type of client, destination, age and budget
  • Identify the varieties of cruise products available to appeal to the variety of cruisers
  • Describe the various references for cruises
  • Become familiar with the popular trends in travel including incentive travel, group travel, meeting and convention planning, in-bound tourism, international travel and niche travel
  • List the kinds of information needed to make an airline, car rental, hotel, rail, tour and cruise reservation
Successful completion of all assignments (called Try It and What Would You Do) and final exam.
Lessons include multiple Review exercises as well as Try It! assignments that require independent research and application, case studies and opinion items to be submitted to your instructor. There are also Reservation Job Aids, possible career lists for each segment of the travel industry and a Day in the Life look at various travel careers.

Lesson 1 ~ Taking Off Opportunities
Lesson 2 ~ Taking Off Into The Air
Lesson 3 ~ Taking Off Down The Road
Lesson 4 ~ Taking Off To The Hotel Industry
Lesson 5 ~ Taking Off By Rail
Lesson 6 ~ Taking Off On A Tour
Lesson 7 ~ Taking Off On A Cruise
Lesson 8 ~ Taking Off With Other Travel Services

The maximum time to complete this course, if not included in your welcome letter, will be sent to you by your instructor. To be completed in that time: 14 Try Its, one What Would You Do? and one final exam. All reviews are graded and recorded automatically. Try It responses are submitted electronically to your instructor with results returned via email.