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Syllabus and Course Outline |
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COURSE TITLE: |
AIR RESERVATIONS - Canadian Domestic |
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NUMBER OF HOURS: |
15 - 30 Hours |
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DESCRIPTION: |
Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of transportation to business destinations and highly used mode to vacation/leisure destinations. Therefore, becoming an expert on the product, airline policies and procedures as well as reservations policies and procedures is essential to your success. |
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OBJECTIVES: |
You will be able to: |
Demonstrate air travel product knowledge Memorize major airline codes, city/airport codes, class of service and booking codes Interpret the CRS displays for air reservations Interpret timetables and industry publications Specify the data required to book air travel reservations
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GRADING CRITERIA: |
Successful completion of all Reviews, Challenges and Exams, participation in online Discussion as specified by instructor. |
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COURSE OUTLINE: |
Each lesson includes an online Review (Stop, Review and Apply) as well as at least one Challenge that requires independent research and application.
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COURSE ACTIVITIES AND ASSIGNMENTS:
The maximum time to complete this course will be sent to you by your instructor. This includes 6 challenges, 6 reviews, 2 discussion questions and 1 exam. This course does not include a lot of assignments and you can conceivably complete this course within a month. To do so, you will need to do three to four assignments a week. To complete within 90 days, plan on completing one assignment (challenge or review) per week. |
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