Confused about what classes to take? View a list of courses/certificates to help you select the classes recommended for your career path.

Travel Sales and Trends		$89
Expected as well as surprising sales techniques and new approaches are explored and practiced in this introductory course. This includes telephone business manners and listening skills as required by any sales person. You will explore successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one.
Air Reservations - U.S. Domestic		$89
This course covers the product knowledge and skills (with the exception of automated reservations) needed to research, plan, and book air travel. You will learn the terminology, the policies and procedures of airline travel, and airline reservations.
Air Fares - U.S. Domestic		$89
Learn the air fare terms and fare construction principles rules necessary to find, interpret, and apply the lowest applicable fare to your client's air itinerary.
ARC Documents - U.S. Domestic		$89
The airline tickets used for air travel in the United States are issued, controlled, and processed through an Area Settlement Plan administered by the Airline Reporting Corporation (ARC). This course covers the ticketing types, forms, policies and procedures per the ARC as well as forms of payment, refunds, and exchanges.
Ground Transportation		$89
Car Rentals are a relatively simple product to sell and book and commissions are reasonable. Some 70% of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing, and distribution. Rail Travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, ViaRail, Britrail, and Eurail, the types of train accommodations, services, and fare structure.
Hospitality		$89
Hotel accommodations offer good commissions. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources, and non-automated reservations procedures. Identify your guest's preferences, learn the variables that affect prices, select the right hotel for any given client.
Automated Air Reservations		$89
Learn to book air reservations using RTS©, a hands-on CRS simulation of Sabre® in conjunction with the online tutorial. Exercises and drills will improve your proficiency and speed. Learn to master the skills necessary to make, maintain, change, and cancel automated travel reservations.
Automated Air Fares and Tickets		$89
Learn to find the lowest applicable fare for your client as you utilize the Computer Reservation System (CRS) Sabre® to display fares between city pairs and the Sabre® pricing system to calculate the total fare, including fees and taxes for the simplest and most complex domestic air itineraries. Exercises and drills will improve your proficiency and speed. Learn to master the skills necessary to make, maintain, change, and cancel automated travel reservations.
Automated Car Rental and Hotel Accommodations		$89
Learn to research, select, and book car rentals and hotel rooms using RTS©, a hands-on CRS simulation of Sabre® in conjunction with the online tutorial. Exercises and drills will improve your proficiency and speed. Learn to master the skills necessary to make, maintain, change, and cancel automated travel reservations.
Fares and Tickets International		$89
International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring systems, mileage and routing as well as currency procedures, including the use of the fictitious currency, Neutral Units of Construction. You will learn to interpret all the data found in the faring and pricing information in the CRSs and as printed on international tickets. This includes international fare basis codes, base fares, taxes, surcharges, currency codes and mile age principle coding as applicable.
Selling Vacation Packages and Tours		$89
Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures. Understand the function of tour operators and wholesalers. Identify your clients' needs and preferences, and book the right vacation package for any given client.
Destination Geography		$89
This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain, Ireland and Australia. Maps are presented with an orientation to location of each destination. The course treats physical, locational and cultural geography as a travel sales product. A good world atlas can greatly aid you in your study of Destination Geography.
The Cruise Market		$89
Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures. Identify your clients' needs and preferences, learn the variables that are available in cruising and select and book the right cruise for any given client.
ASTA Family Travel Specialist		$89
ASTA Member price $59
The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course progresses from general concepts toward specific strategies and skills. Begin by exploring the characteristics and benefits of family travel, then focus on marketing by developing and segmenting the family travel market, and finally discover some essential skills and strategies for selling family travel. Visit ASTA's Web Site
ASTA Mature Adult Travel Specialist		$89
ASTA Member price $59
The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course explores the growing market of mature travelers. You will discover the various niches within the market, special interest travel and group possibilities. Learn to manage health and safety considerations, and offer the client added value that includes a variety of follow up strategies to build repeat business. Visit ASTA's Web Site
ASTA Niche Travel Specialist		$89
ASTA Member price $59
The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course explores the exciting niche market in the travel and tourism industry. You will discover a number of tangible ways to make this business work for you again, to make you more profitable and allow you to enjoy your career! Visit ASTA's Web Site
ASTA North American Rail Travel Specialist		$89
ASTA Member price $59
The purpose of this specialist course is to help you, the professional travel agent, develop a sales specialty in North American Rail Travel. Specializing in rail travel involves a complex array of motivation, skills, knowledge, persistence and creativity. While a single course is not likely to provide you with everything you need to earn your place among rail travel experts, this course will lay the foundation for a successful rail travel specialty by answering three basic questions: Why should you specialize in North American rail travel? What should you know about passenger rail products in North America? How do you sell rail travel in North America? Visit ASTA's Web Site
ASTA Travel Marketing Specialist		$89
ASTA Member price $59
The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course progresses through basic marketing steps toward specific strategies and skills. Begin by exploring the basics of marketing, then focus on the fundamentals of niche marketing and sales. Finally, lay the foundation for becoming a successful niche marketer with a marketing plan, the basis for a successful business. Visit ASTA's Web Site