Humber Home

Certificates and Course Descriptions

Certificates are listed at the top of this page. Please scroll down for course descriptions.

Program 1047 - TRAVEL AGENCY OPERATIONS

TRAV 034 Air Reservations
TRAV 033 Automated Air Reservations
TRAV 035 Automated Air Fares and Tickets
TRAV 147 Destination Geography
TRAV 052 Fares and Tickets International
TRAV 043 Ground Transportation
TRAV 044 Hotels and Lodging / Hospitality
TRAV 046 Selling Vacation Packages and Tours
TRAV 039 Taking Off in Travel
TRAV 045 The Cruise Market
TRAV 042 Travel Sales and Trends

Program 1403 - TRAVEL BASICS

TRAV 039 Taking Off in Travel
TRAV 042 Travel Sales and Trends
TRAV 043 Ground Transportation
TRAV 044 Hotels and Lodging / Hospitality
TRAV 045 The Cruise Market
TRAV 046 Selling Vacation Packages and Tours
TRAV 147 Destination Geography

Program 1404 - AIRLINE PRODUCTS AND DISTRIBUTION

TRAV 034 Air Reservations
TRAV 033 Automated Air Reservations - Sabre
TRAV 052 Fares and Tickets
TRAV 035 Automated Air Fares and Tickets - Sabre

Program 1405 - TOUR SPECIALIST

TRAV 039 Taking Off in Travel
TRAV 043 Ground Transportation
TRAV 044 Hotels and Lodging / Hospitality
TRAV 046 Selling Vacation Packages and Tours
TRAV 147 Destination Geography
TRAV 148 Developing Specialty Vacation Packages
TRAV 149 Small Group Tour Leadership

Please note courses must be taken in the order listed.

TRAV 039 Taking Off In Travel      View Syllabus
This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning activities as well as exercises and thought- provoking case studies to aid in applying the principles presented.

TRAV 042 Travel Sales and Trends      View Syllabus
Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the Web for a variety of travel resources as well as current information on possible careers in the industry. This is an excellent introduction to the program.

TRAV 043 Ground Transportation      View Syllabus
You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, VIA Rail, BritRail and Eurail, the types of train accommodations, services and fare structure.

TRAV 044 Hotels and Lodging / Hospitality      View Syllabus
Earn great commissions by booking your client's hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests' preferences, learn the variables that affect prices, select the right hotel for any given client.

TRAV 045 The Cruise Market      View Syllabus
Earn great commissions by booking your client's hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests' preferences, learn the variables that affect prices, select the right hotel for any given client.

TRAV 046 Selling Vacations and Tours      View Syllabus
Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures. Understand the function of tour operators and wholesalers. Identify your clients' needs and preferences, and book the right vacation package for any given client.

TRAV 147 Destination Geography      View Syllabus
This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain, Ireland and Australia. Maps are presented with an orientation to location of each destination. The course treats physical, locational and cultural geography as a travel sales product. A good world atlas can greatly aid you in your study of Destination Geography.

TRAV 148 Developing Specialty Vacation Packages      View Syllabus
This specialist course will help you, the travel professional, in putting together the components of a sellable niche market vacation package. Think about the possibilities when you can provide your clients with a specially developed product that will help them live out their dreams and restore their mind, body and spirit. Think about how much fun designing a vacation package can be, especially when you have a passion for the destination. This course will provide you with the information and tools you need to grow your business as you develop your own vacation packages.

TRAV 149 Small Group Tour Leadership      View Syllabus
Have you always dreamed of traveling the world and getting paid to do it? Or do you have specific knowledge or interests you can share with others? Put your dreams and interests to work for you! This timely course is designed to assist you, the travel professional, in becoming a small group tour leader. Determine if you have the skills, knowledge, abilities and traits you need to be an effective tour leader. Study tour leader roles and responsibilities. Learn conflict-resolution skills and prepare to manage a tour group. See how to polish your resume and market yourself to find a tour leader position within the industry and become a "Leader of the Pack."

TRAV 034 Air Reservations - Canadian Domestic      View Syllabus
Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of transportation to business destinations and highly used mode to vacation/leisure destinations. Therefore, becoming an expert on the product, airline policies and procedures as well as reservations policies and procedures is essential to your success.

TRAV 033 Automated Air Reservations      View Syllabus
Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre® as used by travel professionals to plan and book air travel. Create multiple PNRs (Passenger Name Records) as you master the basics of booking and maintaining your clients' air travel. Exercises and drills will improve your proficiency and speed. You will use RTS©, a hands-on simulation of Sabre® in conjunction with the online tutorial. The RTS© simulation must be run on a Windows based operating system.

TRAV 035 Automated Airfares and Tickets      View Syllabus
Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing. Exercises and drills will improve your proficiency and speed. You will use RTS©, a hands-on simulation of Sabre® in conjunction with the online tutorial. The RTS© Sabre® simulation must be run on a Windows based operating system.

TRAV 052 Fares and Tickets - International      View Syllabus
International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring system, mileage and routing as well as currency procedures, including the use of the fictitious currency, Neutral Units of Construction. You will learn to interpret all the data found in the faring and pricing information in the CRSs and as printed on international tickets. This includes international fare basis codes, base fares, taxes, surcharges, currency codes and mileage principle coding as applicable.